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Ruckus not working after power outage

khaleelmansur
New Contributor

@Imran_ruckus can you please help with this one? 

I tried to reset and the amber lights are flashing and not able to force reset too. 

khaleelmansur@gmail.com

404.824.0444

21 REPLIES 21

Hi @khaleelmansur 

Greetings!!!

Thank you for the response and the information you shared.

Even after turning off the firewall if you see the same error. Please perform the next commands after this step you see in the below ‘not alive’ error.

Please perform the below commands:

“setenv image_name SPS08090k.bin”                                        (enter the correct image file name)

 “update_primary”                                                           (upload the image on the primary partition)

“setenv image_name SPS08090k.bin”                                        (enter the correct image file name)

“update_secondary”                                                           (upload the image on the secondary partition)

*Wait that loads the image and continue with the boot:

 “setenv uboot mnz10115.bin”                                                    (enter the correct boot file name)

 “update_uboot”                                                                      (upload the boot code)

* Wait that loads the boot and continue with the Final command reset:

“reset”             (finally enter reset to reload the unit)

After performing the above commands please check if Switch lights turns GREEN and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

khaleelmansur
New Contributor

I have tried to reboot using the switch but could not do at all. Is there anyways you can help us? This is really frustrating.