Ruckus not connecting to newly installed fios wifi

[Dansroth]

Hello,

We recently purchased and installed Verizon fios in our Lennar home however it does not appear our ruckus system is working on our fios WiFi. I’ve reviewed your self help section and still have not determined a solution. Please advise??

[Imran_ruckus]

Hi @Dansroth 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community