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Ruckus lennar

Mahtani
New Contributor

I had a power outage and now My ruckus is not working. It has been over a year. I do not know how to get the system back up or whether it’s a faulty system.  I reached out in this forum in March and did all the steps I was given but it is still not working 

 

please advise 

15 REPLIES 15

Jayavidhya
Moderator
Moderator

Hi @Mahtani 

 

Greetings of the day,

 

 

For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

 

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community

There are no lights on the R510 and the Ruckus device has a amber light and a green light 

Hi @Mahtani 

 

Thanks for your response.

 

Based on your description your switch has one green and one yellow light, it means that the switch is stuck in boot mode.

 

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

  1.  Remove power from the switch.
  2. Press and hold the Reset button while applying power to the switch.
  3. After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community

I rebooted the device. Now I have multiple Amber flashing lights and they have been flashing for the last 20 minutes