08-01-2023 01:45 PM
I had a power outage and now My ruckus is not working. It has been over a year. I do not know how to get the system back up or whether it’s a faulty system. I reached out in this forum in March and did all the steps I was given but it is still not working
please advise
08-01-2023 01:56 PM
Hi @Mahtani
Greetings of the day,
For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
RUCKUS LED lights
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
08-01-2023 02:09 PM
There are no lights on the R510 and the Ruckus device has a amber light and a green light
08-01-2023 02:16 PM
Hi @Mahtani
Thanks for your response.
Based on your description your switch has one green and one yellow light, it means that the switch is stuck in boot mode.
1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.
2-Please try to press the reset button using a paper click or a small stick
Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
08-01-2023 09:59 PM
I rebooted the device. Now I have multiple Amber flashing lights and they have been flashing for the last 20 minutes