Ruckus is open

[Lsil123]

I moved to a new lennar home, installed my internet and the ruckus wireless is open without password. How can I add a password? I don't have accounts or anything related to this. I've been trying to do using the community forum but I don't understand anything of what is described. Can someone please guide me? 

[Imran_ruckus]

Hi @Lsil123 

Greetings!

Regarding your Unleashed Wi-Fi password reset.

To begin, please ensure that you have access to the Unleashed Web Interface. 

Once you’re logged in to your Unleashed account, please follow the steps below to change your Wi-Fi password:

1. Log in to your Unleashed dashboard (Web or Mobile App).

2. Navigate to Wi-Fi Network.

3. Select your WLAN (SSID).

4. Click Edit WLAN.

5. Update the password as needed.
(Please refer to the screenshots below for guidance.)

Alternatively, if you wish to create a new Wi-Fi network (SSID), please refer to the following RUCKUS Lennar Knowledge Base article for step-by-step instructions:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Guidelines-on-creating-a-Wir...

If you have any further questions or need additional assistance, please feel free to let me know.

Thank you once again.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Lsil123 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Lsil123 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Lsil123 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community