RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
11-14-2022 09:09 AM
After buying a new router and having their support assist me, I was asked to unplug the Ruckus and plug-it back in. After this, I have been unable to get my Ruckus out of Recover.Me mode. I have unplugged it a dozen times trying to get it out of this mode, but no help. Apparently, Ruckus no longer supports the VB homes with issues, which leads me to believe I am one of many with this issue!! I also do not have a password for the recover.me in any of my paperwork.
