11-14-2022 09:09 AM
After buying a new router and having their support assist me, I was asked to unplug the Ruckus and plug-it back in. After this, I have been unable to get my Ruckus out of Recover.Me mode. I have unplugged it a dozen times trying to get it out of this mode, but no help. Apparently, Ruckus no longer supports the VB homes with issues, which leads me to believe I am one of many with this issue!! I also do not have a password for the recover.me in any of my paperwork.