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Ruckus in Lennar Home - Power Disconnects randomly

kdaytime
New Contributor

Every couple days the RUCKUS device loses power, but if I unplug and plug back in, lights return and everything is on/back to normal.  It happened this morning when I woke up and just happened for the first time during the day while using the internet, so it is becoming more frequent.

Started maybe a week or two ago, possibly after a power outage.

canned response question answers:

1. Teams_xVRpOBcpAK.png

2.  ISP is running, no issues there.
3.  Lennar home came with two access points, they all work when I unplug and plug back in the switch, unrelated.

17 REPLIES 17

Hi @kdaytime 

Thank you for the response and the information you shared.

As your RUCKUS ICX-7150-C12P Switch is on an older version (please refer to the below highlighted screenshot). We suggest you upgrading the Switch.

Please follow the below steps explaining the Upgrade process.

The recommended stable version is 8095g (08.0.95g)

The Upgrade path would be: 08061a (your current version)>>8080f>>8095g

(PLEASE NOTE: Use 08095g patch in place of 8095h as explained in the guide)

Your Upgrade folder should contain these 3 files shown in the below screenshot: (Refer the guide link for more information)

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

As you can access CLI, I would suggest you follow the 2nd option.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @kdaytime 

Please follow the upgrade process and let me know if you get stuck at any point during the process or need any assistance.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

kdaytime
New Contributor

I got stuck once or twice following the guide, but ultimately figured it out.  I guess we will find out in a few days if I am still having any further issues with the device.  Thank you for your help.

telnet@ICX7150-C12 Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Sec Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Compressed Sec Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Code Flash Free Space = 1112616960
telnet@ICX7150-C12 Switch#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g
(31457280 bytes) from Primary SPS08095g.bin (UFI)
SW: Version 08.0.95gT211
Compressed Primary Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3250N0GM
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8 MB boot flash memory
2 GB code flash memory
1 GB DRAM
STACKID 1 system uptime is 7 minute(s) 5 second(s)
The system started at 23:25:50 GMT+00 Fri May 06 2022

Hi @kdaytime 

Thank you for the response and the update.

Great!!! As I can see your Switch is now successfully upgraded to a stable SPS08095g version. And copied on other partitions as well.

Please observe and let me know if you have any issue or queries.

Thank you again for your patiepartitionsnce and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

kdaytime
New Contributor

I woke up this morning and had to cycle the power again (unplug and plug back in).  So this flash update did not fix the issue.  Any other ideas?