Ruckus in Lennar Home - Power Disconnects randomly

[kdaytime]

Every couple days the RUCKUS device loses power, but if I unplug and plug back in, lights return and everything is on/back to normal.  It happened this morning when I woke up and just happened for the first time during the day while using the internet, so it is becoming more frequent.

Started maybe a week or two ago, possibly after a power outage.

canned response question answers:

1. 

2.  ISP is running, no issues there.
3.  Lennar home came with two access points, they all work when I unplug and plug back in the switch, unrelated.

[Imran_ruckus]

Hi @kdaytime 

Thank you for the response and the information.

If your Switch doesn’t power up, could you please connect another working power cord and observe? Sometimes it happens when the power cord gets damaged.

Also as mentioned in my previous post, please unplug/plug the 1/1/9 ethernet cable into any 1 in-12 ports.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[kdaytime]

I'm not sure which is the 1/1/9 cable that I need to change

[Imran_ruckus]

Hi @kdaytime 

Thank you for the response.

Highlighted in the below screenshot is the 1/1/9 port. However, you can unplug and plug all the ethernet cables to avoid loose plugins.

Please let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.