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Ruckus hubs not working

MichaelATX
New Contributor

The ruckus was unplugged inadvertently when the modem wasn’t functioning properly. Thought that was the problem. The problem is the Ruckus hubs in the house are not getting power. I need to know how to wire the ruckus properly to verify that the hubs are not working. 
please advise. 

1 REPLY 1

Jayavidhya
Moderator
Moderator

Hi @MichaelATX

Please read the following guide to know the setup for Lennar users.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Also please follow the below steps to know the detailed description of the issue

  1. Connect the computer to the ISP router with the ethernet cable. Run the speed test, and confirm if your speed is stable and search for websites,  make sure you have no issues.
  2. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

Jayavidhya_0-1678198677267.jpeg

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

3- Make sure it is plugged into a well-known outlet/power source

4- Are the Access Points R510 powering up? 

5- Are you having any connectivity issues like webpage not loading or slow connectivity.

Ruckus at Home: Introduction

https://www.youtube.com/watch?v=vFD_ByQWGH0&t=2s

Best regards,

Jayavidhya

Lennar Home Community