Ruckus device on Ceiling stuck on far right button-blinking green

[Mometo2]

The PWR and CTL are blinking green but not progressing. Green light on back of device is on and constant. 

[Mometo2]

I've already reset the Ruckus per the video last week. I believe there is only one AP. 

[Squozen]

Sounds like you are getting wifi through your ISP router,👍

[Mometo2]

Yes, I believe I am, so I am not sure what the purpose is for this Ruckus. 

[Imran_ruckus]

Hi @Mometo2 

Greetings!!!

Thank you for the information.

For further troubleshooting please provide the following information:

1. When your switch is connected to the outlet, do you observe any illuminated lights (amber or green)? Kindly describe which lights are visible. Additionally, please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

2. Please describe the status of the lights on the access points. Similarly, include a photo showing the access points' light status.

Please log into your RUCKUS Account before uploading these photos/screenshots.

Should you have any further questions or concerns, feel free to reach out. 

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Mometo2 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community