Ruckus device on Ceiling stuck on far right button-blinking green

[Mometo2]

The PWR and CTL are blinking green but not progressing. Green light on back of device is on and constant. 

[Imran_ruckus]

Hi @Mometo2 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Mometo2]

Nothing you have suggested works. 

[Imran_ruckus]

Hi @Mometo2 

Greetings!!!

Thank you for the response.

Could you please confirm if you checked it with your ISP and additionally let me know your ISP Vendor?

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Mometo2]

My ISP provider could only let me see the previous address I sent you and I am unable to change it. My provider is COX

[Imran_ruckus]

Hi @Mometo2 

I hope this message finds you well.

Thank you for your response and the update.

Please take a moment to review the following video, which provides guidance on the process:

Instructional Video

Additionally, could you let me know in total how many RUCKUS Access Points you have or are connected to the switch?

Please keep me posted on your progress.

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community