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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Ruckus app

Jimmyp
New Contributor

‎01-07-2024 09:36 AM

The app won’t let me log in. Claims I’m not connected to an Unleashed network. I am and can log in via a browser just fine. But that has limited functionality compared to the app. Help please. 

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Jayavidhya
Valued Contributor III

‎01-08-2024 05:06 AM

Hi @Jimmyp 

 

Greetings of the day,

 

Thanks for the detailed information,

 

For further troubleshooting steps please try to login to the unleashed system on the web browser using the AP IP address and check the version of the AP using the below screenshot.

 

 

 

 

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community

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