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Ruckus access point

Tagipo
New Contributor II

I recently had a power surge in our neighborhood and ever since then my access point haven’t been working. Also tried resetting the modem but still no luck. How do I go about this problem pls or can we do replacement with warranty please.

1 ACCEPTED SOLUTION

Tagipo
New Contributor II

Currently have 2 access points and seems like all lights for the modem is on as well and everything plugged in just the same and when it was working!

View solution in original post

22 REPLIES 22

Hi @Tagipo 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Hi @Tagipo 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Hi @Tagipo 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community