cancel
Showing results for 
Search instead for 
Did you mean: 

Ruckus R510 Wireless Access Points are randomly rebooting

cwdarnell
New Contributor

I am having an issue of the Ruckus R510 APs rebooting (cycling off and on) multiple time per day, random time frames.  I have power cycled the modem and switch and rest the APs but still cycling.  It just ran for 2 and 1/2 hours and now just rebooted.  The system rebooted for about 10 minutes and then cycled again.

The switch is a ICX 7150-C12P.  The lights that are on are the Port Link Status, System Status and Power.  All are green.

cwdarnell_0-1689872323001.jpeg

On the APs, the Pwr, 2.4G and 5G lights are green.  Sometimes the CTL is green.

I am not sure where to get the current version of the Unleashed system.

 

30 REPLIES 30

Okay.  I was able to upgrade the firmware to 200.14.6.1.199.

 

 

APs are still cycling ...

Hi @cwdarnell 

Thank you for the response and the update.

Please check if both of your Access Points are upgraded to the same version?

Also please share the screenshot showing the below information.

Please check and confirm and let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @cwdarnell 

Thank you for the response and the update.

Could you please let me know if you are still seeing Access Points rebooting randomly after upgrading to 200.14.6.1.199?

Please check and confirm and let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Yes.  Both upgraded to 200.14.6.1.199 and yes, they are still rebooting.

Master AP Config.JPG2nd AP Config.JPG