Ruckus R510 Wireless Access Points are randomly rebooting

[cwdarnell]

I am having an issue of the Ruckus R510 APs rebooting (cycling off and on) multiple time per day, random time frames.  I have power cycled the modem and switch and rest the APs but still cycling.  It just ran for 2 and 1/2 hours and now just rebooted.  The system rebooted for about 10 minutes and then cycled again.

The switch is a ICX 7150-C12P.  The lights that are on are the Port Link Status, System Status and Power.  All are green.

On the APs, the Pwr, 2.4G and 5G lights are green.  Sometimes the CTL is green.

I am not sure where to get the current version of the Unleashed system.

[Imran_ruckus]

Hi @cwdarnell 

Thank you for the response and the update.

Sure, please let try upgrading using the USB method and let me know if you need any assistance or are stuck at any point.

Thank you again for your understanding. We appreciate your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[cwdarnell]

I don't have the user name and password though to access the switch

[Imran_ruckus]

Hi @cwdarnell 

Thank you for the response.

You can use Telnet CLI login itself.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[cwdarnell]

Which Putty Download do I choose ?

[Imran_ruckus]

Hi @cwdarnell 

Thank you for the response.

May I know if you are trying to download Putty on a Windows machine? If yes, please download as described below.

Putty download link:https://www.putty.org/ 

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.