Didn’t get a reply to my 11/26 thread. Really need my wifi back up. Does anybody have a fix for a power outage situation where my switch still has power but the access points all turned off. The lights don’t come on. Tried to reset and unplug POE. Any suggestions?
Could you reconnect the router to the switch port on one of the 12 ports in the middle?
After doing that could you please run an IP scanner to see if we can locate the IP address ( ip address are logical address given from your router to the network devices ) for the switch then Access via telnet or ssh option.
Here is the guide how to run an IP scanner to locate the IP address.
How to find my Ruckus “Devices IP address” using free applications
Honestly, I don't understand half of what that means...
I just followed the instructions to find an IP address on Mac, and that App either doesn't exist anymore, or is not available in my country (the United States.)
It seems like a lot to ask regular people to be able to perform these tech maneuvers.. especially when the instructions aren't always clear or correct. Is there an option to send this back in, or get a new one on the warranty?