Ruckus ICX7150 not working

[Lbauer]

Ruckus unit stop working, no power, won't reset, no lights displaying. The unit is dead. Yes....I tried a different outlet and still nothing.

[Lbauer]

Please find attached pics of the unit and access points (prior to disconnecting the Ruckus Switch....no lights from the ruckus unit, hence no power to the access points.

[Jayavidhya · Accepted solution]

Hi @Lbauer 

Thanks for your response.

Based on the troubleshooting done, it seems that the switch is not powering up this unit should be RMA (Return Merchandise Authorization) in simple words replacing it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start the unit replacement.

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.

Please let me know if you have any queries in this regard.

Best regards,

Jayavidhya

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