ICX-7150-C12p installed in new Lennar home in late 2018. Today (7/23/2023) the switch stoped working. There are no lights showing anywhere on the switch. I have tried to reset the switch and changed plugs and the lights for the ports are still not lighting up. S/N FEK3205P0MA.
Thank you for sharing the VIDEO and PICTURES of the Switch.
Based on the troubleshooting done, your ICX-7150-C12P Switch is not powering up as we saw in the VIDEO and PICTURES, and when plugged in, it flashes an amber light and then goes dark. And you confirmed that the Switch is plugged into a well-known outlet/power source. However, the failure persists. This unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start the unit replacement.
Please follow the below steps as shown in the below example:
As shown in the below picture, copy the link and share it via chat from the link provided below:
Thank you for the response and the information you shared.
Could you please plug your ICX-7150-C12P Switch into a working power outlet and send us PICTURES and VIDEO of it showing the light status, and cord connected to the Switch and a working power outlet? Please refer to the below pictures as an example.
I have uploaded the video. In the video you will see me plugging the cord into the rear of the switch and the amber lights flashing on and then going off while I am pushing the reset. The amber lights flashing on show it is plugged in to a working outlet.