RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
08-26-2024 02:05 PM
From 3 days ago, my house Ruckus ICX7150 router device does not provide consistant internet connection. Sometime the internet connect is completely gone and sometimes even websites such as searching google will load after 2 3 minutes with very slow traffic.
I checked the internet connection with AT&T the internet provided and they ran a full tests and observed the problem is with the Ruckus router and wifi and not At&T.
I have AT&T Smart Home Manager app as well to run the test and prove it to you as well.
09-02-2024 08:45 AM
Hello @kabiliravi ,
Thank you for the update.
I completely understand the situation.
I'll keep the ticket open for you, and please take your time to try the suggested steps when you’re able.
If you encounter any issues or have further questions, feel free to reach out. I’m here to help!
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community
