RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
08-19-2023 03:12 PM
Ruckus router does not work; unit has been unplugged and reset. The unit does not work.
08-24-2023 08:39 AM
I did that the first time, now I have to do it again based on your pictures. You should have been more specific the first time and eliminated the unnecessary previous step.
08-24-2023 09:05 AM
Hi @Wally55
Greetings!!!
Thank you for the response.
We have already mentioned the drive link requesting for the VIDEO and PICTURES.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
08-25-2023 08:58 AM
Attached are photos you requested.
08-25-2023 09:28 AM
Hi @Wally55
Greetings!!!
Thank you for the response.
As mentioned, multiple times previously we need a VIDEO as well showing the light status, and cord connected to the Switch and a working power outlet
Please use the below link to upload a VIDEO:
https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing
Thank you again for understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
08-26-2023 12:55 PM
I have uploaded the video you requested
