No power to AP’s from switch

[BlowBoatTech]

-I’m in a Lennar home Canopy Grove Escondido, CA.   
-cant access the switch since power outage. 

-ICX 7150-C12P with 2 wireless access points. 
-no power or lights on both access points.

restart of power didn’t change anything. 

[Jayavidhya]

Hi @BlowBoatTech 

Greetings of the day,

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Also please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[BlowBoatTech]

 no lights are showing on both of the AP’s. 

[BlowBoatTech]

Also, the switch will not allow pass through of data to any hardline Ethernet connections. I cannot log into the switch either. 

[Jayavidhya]

Hi @BlowBoatTech 

To provide further troubleshooting steps please let us know the LED status of the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community