04-19-2025 12:41 PM
I have read all the posts as to how to fix this issue.
System was working fine for many years until a power outage this weekend.
I have tried the reset and power options many times with no success.
I do not have the ability to connect to the console.
Please contact me with other support options. Again, I dont have the ability to do guide steps that require connection to the console. Need other support options.
Thanks.
04-30-2025 06:29 AM
I received a replacement and the lights have returned to green however unable to connect to network
04-30-2025 07:52 AM
Hi @rachitad1213
Greetings!!!
Thank you for contacting the RUCKUS Community forums.
As this case is raised by @rns34700
Please raise a new post with the detailed description on RUCKUS Lennar Support

Thank you again for your understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
04-30-2025 05:22 AM
Hi @rns34700
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
