RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
01-31-2024 04:08 PM
Hello ICX7150-C12P switch has failed. Despite numerous attempts to troubleshoot the issue using guidance from this forum and various online resources, the device appears to be non-operational. It will not even power on, no lights, I've tried different power, cables. It sounds like the power supply is clicking. I've tried rebooting and the reset buttons. I have been in touch with a representative via chat and provided the serial number as requested. I was advised to post here for administrative approval. Could you kindly inform me about the subsequent steps in the RMA process? Thank you, and I hope you have a splendid day.
