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Ruckus ICX7150-C12P RMA Request

Jxck
New Contributor

Hello ICX7150-C12P switch has failed. Despite numerous attempts to troubleshoot the issue using guidance from this forum and various online resources, the device appears to be non-operational. It will not even power on, no lights, I've tried different power, cables. It sounds like the power supply is clicking. I've tried rebooting and the reset buttons. I have been in touch with a representative via chat and provided the serial number as requested. I was advised to post here for administrative approval. Could you kindly inform me about the subsequent steps in the RMA process? Thank you, and I hope you have a splendid day.24-01-31 16-44-13 5063.jpg

 

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