Ruckus ICX7150-C12P Not working

[Girishkumarp21]

Hi

The Devices which are connected to ruckus switch are not working. If i connect those devices to different switch and they are working fine. I am not sure whats going. Could any one help me ?

thanks 

girish

[pinky_ruckus]

Hi @Girishkumarp21 ,

Greetings!!!

Thank you for the response and the information you shared.

Could you please plug your ICX-7150-C12P Switch into a working power outlet and send us PICTURES and VIDEO of it showing the light status, and a cord connected to the Switch and a working power outlet? Please refer to the below pictures as an example.

Please use the below link to upload a VIDEO:

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Girishkumarp21 ,

Greetings!

This is a follow-up in reference to the  case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. 
Should you have any questions or if the status of your case has  changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.