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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Ruckus ICX 7150 - reset not working

bbatjargal11
New Contributor

‎05-04-2023 02:47 PM

Internet is working fine.

Switch is PWR and SYS lights on but ports do not.

All access points including Ring door bell is not working/ no lights on.

This issue happening after power outage - need help. 

Followed below link instruction - but when trying to telnet through PUTTY using serial number - cannot find COM number from Device Manager. PC shows only (Network adapter - realtek USBGbE Family Controller). Ethernet connection got established through Realtek USB GbE Family Controller - not Intel R Active Management technology. Need help. 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re... 

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