Ruckus ICX 7150 Switch is Disconnected / in Boot Mode

[mwhite14]

Good Afternoon.  When logging into the dashboard for my switch, I am noticing that the switch is in a state of Disconnected.  Also when I attempted to ssh into the switch, the only commands that were available were exit,help,quit,history, and enable.  We attempted power cycling and reseting the switch as well as the master access point numerous times.  Any help would be appreciated.  Thanks!

[pinky_ruckus · Accepted solution]

Hello @mwhite14 ,

Greetings!

Thank you for sharing the screenshot.

From the below screenshot, it seems that the Ip address you used to login to the CLI appears to be of Unleashed AP and not of the ICX-7250 Switch.

Once you access the IP address from the IP Scan results, to confirm that the IP address is associated with the Switch, you should observe the Switch Dashboard, which should be visible upon accessing the appropriate IP address, as illustrated in the screenshot below.

I recommend cross-checking the IP addresses listed in the IP scan results under the names "Ruckus Wireless" or "Brocade Communications" to identify the correct IP address of the Switch and proceed to access the CLI accordingly.

Please let us know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[mwhite14]

Thanks Pinky!  Your instructions resolved the issue

[pinky_ruckus]

Hello @mwhite14 ,

Thank you for sharing the response.

We are glad to know that the issue is resolved, and the Switch is working now.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.