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Ruckus ICX 7150-C12P is not working correctly, the connection is intermittent

robertantelix
New Contributor

The switch is not working correctly, the connection is intermittent, after resetting it, it still has connectivity problems on all ports

1 REPLY 1

Jayavidhya
Moderator
Moderator

Hi @robertantelix 

 

Greetings of the day,

 

For the detailed understanding of the issue

1- Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2. Connect the computer to the ISP router with the ethernet cable. Run the speed test, and confirm if your speed is stable and search for websites,  make sure you have no issues.

3- Make sure it is plugged into a well-known outlet/power source.

4- Are the Access Points R510 powering up? 

5- Are you having any connectivity issues like webpage not loading or slow connectivity?

 

Best regards,

Jayavidhya

Lennar Home Community