Ruckus ICX-7150-C12P is not powering the access points after power outage.

[DeepakS11728]

We had a power outage for more than 2 hours and after it was restored. The ICX switch is not powering the access points and its SYST light is amber Solid and PWR is solid Green. Can you please help how we can fix this issue. 

[DeepakS11728]

Adding image for reference

[Imran_ruckus]

Hi @DeepakS11728 

Greetings!!!

Thank you for the response and the update. 

Could you please unplug and plug your Switch from the power outlet and check COM7 once again on the PuTTY.

If still you are getting the same result, I request you please download the MobaXterm app similar to Putty and perform the same operation once again there.

Below is the link to download the MobaXterm application and refer to the screenshots:

Mobaxterm: https://mobaxterm.mobatek.net/download-home-edition.html

Select COM7 from the Serial Port dropdown.

Please let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding. 

Best regards,

Imran Sanadi

Lennar Home Community.

[DeepakS11728]

Thanks Imran. Unplugging the switch and plugging back made the COM7 port work and I was able to reimage the switch. After that the switch is working fine now and the Access points are alive again. 

Thanks for all your help and prompt responses. It was great to work with you. Appreciate it all. 

[Imran_ruckus]

Hi @DeepakS11728 

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great weekend ahead!!!

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.