Ruckus ICX-7150-C12P is not powering the access points after power outage.

[DeepakS11728]

We had a power outage for more than 2 hours and after it was restored. The ICX switch is not powering the access points and its SYST light is amber Solid and PWR is solid Green. Can you please help how we can fix this issue. 

[DeepakS11728]

Adding picture for reference. 

Please let me know if anything else is needed.

[Squozen]

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/tkb-p/lennar_tkb

[Squozen]

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

[Imran_ruckus · Accepted solution]

Hi @DeepakS11728 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering an issue with the RUCKUS ICX-7150-C12P Switch.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Based on the picture provided, it appears that the RUCKUS Switch is displaying an amber SYST LED, which typically indicates a boot issue.

Please attempt a hard reset using a paper clip. If the reset does not succeed on the first try, please repeat the process multiple times.

For detailed instructions, refer to the following RUCKUS Lennar Knowledge Base self-help article:

Fixing RUCKUS Switch with an Amber Orange light on "SYST"

Should you require any assistance during this process, please do not hesitate to reach out.

Thank you for your patience.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community