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Ruckus ICX 7150-C12P does not power on

kevh
New Contributor

This morning our ICX 7150-C12P switch went offline. We had no power outage or any other issues. No method gives it power, when plugging and unplugging, all LED lights blink amber and then nothing, it stays off. I’ve tried to reset with a paper clip and had the same result. I’ve tried a different power cord and same result. It seems to me that it is non-operational. This device came with our Lennar built home. I have followed along with all the troubleshooting provided in this post: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-ICX-7150-C12P-does-no... and still the device seems to be bricked. I reached out to support about a RMA and they said I needed to provide my own post so here it is.

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