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Ruckus ICX 7150-C12P Dead

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Glitchmunky
Visitor

‎03-11-2025 07:31 AM

My switch is dead. It will not power the WAPs nor can I get a network connection when connecting directly via Ethernet cable. There was no power outage when this happened. Also, my Internet works fine when connecting directly to my modem. 

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pinky_ruckus
Moderator
Moderator

‎03-11-2025 09:58 AM

Hello @Glitchmunky ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the pictures you shared, I understand that the status lights on the Switch is Amber and the PWR light is Green, which means that the Switch is stuck in a boot mode.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

Please follow the process as explained in the article and let me know if you have any queries in this regard. 

Thank you again for your patience and understanding.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

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