12-30-2024 03:17 AM - edited 12-30-2024 03:19 AM
I have reset both my router and the switch by unplugging them and plugging them back in. I called Verizon and they said everything is good on their end. I have been able to connect to the my Ruckus dashboard and it shows the switch is disconnected. I’ve used the IP scanner and put in both IPs that appear because it doesn’t designate which is the switch. I have intermittent internet access or none at all. Here is a picture of my dashboard. Please help.
01-06-2025 04:39 AM
Hi @Gaatgk
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community