RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
04-23-2023 04:49 PM
Hello,
Since the severe thunderstorm that knocked out power at the end of February (DFW), my Ruckus has not been able to power my Ring doorbell or my access points downstairs and upstairs. It's showing it has power (see picture).
I have tried to reset by pushing the reset button on the unit (power off and power back on and holding for 10+ seconds) and nothing happens. Based on all the threads, everyone is having similar issues. We need help getting this resolved!!! Lennar needs to step in to assist.
