Ruckus Connection

[kekeloves7]

We had our WIFI box upgraded. We were able to connect to Ruckus but the app keeps saying the AP hasn't established a connection so we can't proceed. What do we need to do to get the AP established so we can proceed??

[Jayavidhya]

Hi @kekeloves7 

Greetings of the day,

For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Jayavidhya]

Hi @kekeloves7 

Please let us know the LED status of the switch using the below guide.

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Also please share the image of the switch showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[kekeloves7]

[Imran_ruckus]

Hi @kekeloves7 

Greetings!!!

Thank you for the response and the information.

Could you please share a picture of the Switch showing the light status and the cable connections?

Please let me know if you have any queries in this regard.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.