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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Ruckus App

bwscott
New Contributor

‎08-23-2023 08:28 PM

Unable to login into the Ruckus app with my iPhone 14 pro. Keep getting the error “You are not connected to unleashed network. Go to settings?”…I uninstalled the app and reinstalled the latest updated Ruckus app from the Apple Store.  But I’m still not able to login and still get the same error. Any help would be appreciated. Thank you. 

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Jayavidhya
Valued Contributor III
In response to Jayavidhya

‎08-24-2023 02:07 PM

Hi @bwscott 

 

 

Sorry for the inconvenience.

 

Please find the below link to find the master IP address of the Access points

 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community

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