Ruckus App

[bwscott]

Unable to login into the Ruckus app with my iPhone 14 pro. Keep getting the error “You are not connected to unleashed network. Go to settings?”…I uninstalled the app and reinstalled the latest updated Ruckus app from the Apple Store.  But I’m still not able to login and still get the same error. Any help would be appreciated. Thank you. 

[Jayavidhya]

Hi @bwscott 

Sorry for the inconvenience.

Please find the below link to find the master IP address of the Access points

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community