I have 2 Ruckus Indoor AP's. When devices are connected to either, the connection to the modem drops. I unplugged just one to see if it was an isolated, issue w/ the unit downstairs, but that didn’t change the connection issue. They are both plugged into a Ruckus ICX 7150. Anything that is hardwired into the 7150 stays online. I moved both AP’s to different ports on the 7150 and the problem persists. IF I try to ping the IP address of either of the units, the connection drops. The system was setup by Amazon Smart Home services, and I do not have access to the 7150. Other than doing a factory reset on the the WiFi devices, anyone have any suggestions?