Ruckus AP is not powering on and not connected to Home Internet

[rajaprathap]

My ISP has changed my router and modem and my wifi password is changed.After that Ruckus AP is not connected to my home wifi which needs to be resolved as the earliest.Pls support

[rajaprathap1]

I don't see option to send you a private message

[pinky_ruckus]

Hi @rajaprathap 

Greetings!

Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[rajaprathap1]

Hi Pinky,
I have responded via private message to you will all details requested along with RMA detail.pls update me on next steps to address this as the earliest.

[Imran_ruckus]

Hi @rajaprathap 

Greetings!

I’ve raised an RMA case and sent you a private message with the RMA details. Please check and let me know if you have any questions.

Thank you once again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support