Ruckus AP Power line blinking and other lights are off

[Deepika]

We have ruckus AP on every level in our townhome and the power light is blinking. None of the other lights including 5G and 2.4G are on. Can someone please help with this issue

[Deepika]

Also, can all access point have different SSIDs

[Jayavidhya]

Hi @Deepika 

Please follow the below steps on how to  create a new SSID. Also please try this step on a single access point and check whether the access points turns green or not.  

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Note: In case the client doesn't connect to 5GHz, then for testing, disable 2.4 GHz radio on the AP and try to connect to the AP on 5GHz to verify if the client is getting associated and the LED turns Green.

If the above step doesn't work please try to hard reset the AP using a paper clip to factor default it. Press and hold the FD pinhole for 40 secs.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[Deepika]

Thank you, Will follow above steps and let you know.

Also, can 4 access points have 4 different SSIDs?

[Deepika]

Can you please help in getting the ruckus app username and password?

[Jayavidhya]

Hi @Deepika 

We are creating new SSID's for testing purpose. So please try this step on a single access point and check whether the access points turns green or not.  

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Best regards,

Jayavidhya

Lennar Home Community