11-03-2024 01:44 PM
Hello Moderators.
I have Ruckus 7150 C12P when I purchased the house and am 2nd owner of this house. As previous owner disconnected all cables and wires from the switch, I try to connect and found not working. Try to reset with Pin at front of the switch and power off and on, but cannot found working. Then I try to hard reset by downloading all steps mentioned in forum. Finally found ping says not alive.
I am submit pics of the results and connections. Please guide me .
Thanks
Solved! Go to Solution.
11-05-2024 06:51 AM
Hi @Kamal1320
Thank you for the response and the update.
Check 'Ports (COM & LPT) details (Refer to the screenshot)
If you don't see in COM & LPT details, check if you have installed the drivers of the Switch, if not please do. follow the below process.
Please make sure to download the zip drive for the file below & "extract all". Once it's extracted, run the file, the driver should be installed using the 2 links below.
Link 1: https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows
Link 2: silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloads
Once done, please restart the Switch and the laptop, and unplug/plug the software recovery cables.
Please check and let me know.
Thank you again. We appreciate your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
11-11-2024 05:00 AM
Hi @Kamal1320
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
11-13-2024 04:05 AM
Hi @Kamal1320
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community