Hello Moderators.
I have Ruckus 7150 C12P when I purchased the house and am 2nd owner of this house. As previous owner disconnected all cables and wires from the switch, I try to connect and found not working. Try to reset with Pin at front of the switch and power off and on, but cannot found working. Then I try to hard reset by downloading all steps mentioned in forum. Finally found ping says not alive.
I am submit pics of the results and connections. Please guide me .
Thanks
1 ACCEPTED SOLUTION
Hi @Kamal1320
Thank you for the response and the update.
Check 'Ports (COM & LPT) details (Refer to the screenshot)
If you don't see in COM & LPT details, check if you have installed the drivers of the Switch, if not please do. follow the below process.
Please make sure to download the zip drive for the file below & "extract all". Once it's extracted, run the file, the driver should be installed using the 2 links below.
Link 1: https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows
Link 2: silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloads
Once done, please restart the Switch and the laptop, and unplug/plug the software recovery cables.
Please check and let me know.
Thank you again. We appreciate your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Hello Imran.
I got new issue now as i cannot find the com port on my pc and it says when i connect the c to usb cable with box to pc. Please find picture that i find while connected.
