Ruckus 7150-C12P WiFi not working after storm

[mbotkin]

Lennar home, first owner. Been using the Ruckus with our home since 2019. After a power outage 2 weeks ago our ruckus network hasn't been performing. Our LAN and wired connections work fine but WiFi is showing connections but nothing loads or it's greatly reduced. We've rebooted the Ruckus many times and rebooted the WAPs but it's not working for WiFi. Not sure what to do or if this is a hardware problem. I’ve also flashed the APs and updated the firmware to 200.15 and the issue still persists. Hardline connections are working throughout the home, WiFi shows connection and either is very slow by normal conditions, doesn’t load others, or works normally for others. The majority of the time it shows connection for WiFi but nothing loads despite having full signal connection.

[mbotkin]

I will attempt the suggested solutions this weekend.

[Imran_ruckus]

Hi @mbotkin 

Thank you for the response and the update.

Please let me know if you need any help during the process.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[mbotkin]

I ran the Advanced IP scanner on my windows PC and nothing showed up.

[mbotkin]

On the mobile version (Fing) I got a lot of results but none say "Ruckus"

I did see the IP addresses of the WAP's because I saved those to my phone. I am also to see the MAC address of the Ruckus unit on the box, not sure if thats usable for these solutions. 

[mbotkin]

I am able to get to get to this page, I tried random IP addresses until one worked. When I try to login with PuTTY my password or the default do not work.