Routing Code Issue Troubleshooting

[nfar]

I suspect I'm having issues with the routing code as I had a power outage and I was having a disconnected message in my unleashed. Now it's showing, "pending to join". I'm trying to get the IP address to login and complete the steps outlined here: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Switch-Disconnected-After-Po... but I'm unable to locate my IP address to the switch. 

I'm using LanScan on a Mac to locate the IP address but I'm only able to find the IP address of the two access points. I'm unsure of how to proceed further. What additional steps can I take to find the IP address?

[nfar]

I logged into my ISP and see that the modem has the switch connected to it and was able to locate the IP address, but when I try to log into to terminal with that IP address with "ssh username@IPaddress". Also I'm unable to connect to it through web browser. Unsure of what to do now.

[nfar]

Update: I saw that it is not a routing code issue per the forum post as my terminal prompts did not net the same results, instead it appears that I'm on the incorrect firmware version 8080. Currently attempting to update but need guidance on how to update via web GUI. Link provided in other forum posts is a dead link. I have a Mac device so can not connect to it via ethernet. 

[pinky_ruckus]

Hi @nfar ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that you are facing issues with the RUCKUS setup after the power outage.

Before we can help, we need to check which version the Switch is currently running.

Please follow the below steps and help us with the queries,

1.   To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

2.    Once we identify the IP address of the Switch proceed to access the RUCKUS ICX-7150-C12P Switch using a Web Browser.

If you can log into the Switch on the web browser, please check the details highlighted in FIGURE 2.

3.    You may also check the version of the Switch  remotely to the device “Command Line”

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[nfar]

The version is showing as SW Version 08.0.90dT213