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Rockus not working

Ashrafmehdi004
New Contributor
 
17 REPLIES 17

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Hi @Ashrafmehdi004 

Thank you for the response and the update.

As I could see from the picture you shared, the other cable is still plugged into the wrong port. Please unplug and plug in any 1 in-12 ports as explained in my previous post. (Please refer to the below screenshot)

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Please confirm if it is working after plugging the cable into the correct port as explained above and let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

I did but still not working 

 

 

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Hi @Ashrafmehdi004 

Thank you for the response and information. 

To check further, please help us with the below queries:

1. May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)

2. And please help us with a picture of your ISP (Internet Service Provider) Router/Modem-Router combo’s picture showing/indicating which cable is going to the ICX-7150-C12P Switch.

Please help is with the above queries and let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.