Ricky's staying connected

[Saustgen]

Need help getting ruckus staying connected after power outages. Have unplugged and plugged back in twice.

[Saustgen]

Well that will b tonight. I am at work now. 
can you help at all by the description I've given you? This has not been working for over a week!

[Jayavidhya]

Hi @Saustgen 

There are five LEDs blinking in the access points such as PWR, 2.4G, 5G, CTL, AIR and we need to know the LED status of the each access points.

Also to verify  the LED status and the cable connections of the switch please upload the image of the switch and the access points.

Here is where you can upload the image/photo :

you can also drag it to the chat

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[Saustgen]

Hello 

I've sent the pictures. Please let me know what can be done to get the system working properly 

[Imran_ruckus]

Hi @Saustgen 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

Could you please refer to the below picture of the Switch and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Saustgen]

 There is no camera on my reply side