Replacement AP

[maliab702]

I am requesting a representative contact me for a replacement AP, I have tried several times to update firmware but it seems to be a common problem with these. How do I get in touch with someone?

[pinky_ruckus]

Hello @maliab702 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[maliab702]

I unplugged it, and my wifi is perfect. I hate this thing on my ceiling though.

[pinky_ruckus]

Hello @maliab702 ,

Thank you for the response.

We’re always here to assist you with any issues you're experiencing with the Unleashed app.

Could you please confirm whether you're attempting the upgrade via the app or through a web browser?

Additionally, sharing a screenshot of where you're facing the issue will help us support you more effectively.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @maliab702 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @maliab702 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.