03-04-2025 08:17 AM
I had a switch RMA to me to replace one that was defective. In the unleashed app it shows 2 switches, one connected (the one RMA) and the other (returned) disconnected. How do I remove the one that is no longer connected. I've looked all over in the app, but it won't or doesn't have that I find how to delete the ICX 7150-C12P switch?
03-21-2025 11:20 AM
Hello @dsmith160 ,
Thank you for the response.
Apologies, as per our policies we cannot assist you further without the requested information.
We are always here to assist you in our best possible way.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
03-22-2025 10:31 AM
ok
03-27-2025 02:24 PM
Rajendran, close this ticket/case please.
Thanks
03-28-2025 07:31 AM
Hello @dsmith160 ,
Thank you for sharing the response.
We will go ahead and close the ticket for you.
Please feel free to contact us if there are any issues in this regard in future.
Thank you for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
03-21-2025 09:00 AM
The AP ceiling picture was uploaded Rajendran. No need to send another link. If you're not going to send a replacement for the AP, let me know.