Red PWR Light on One of Two Ceiling Boxes

[michael_palzer]

I moved into my new Lennar home about four years ago. Recently one of the ceiling boxes has started showing a red 'PWR' light only. When I unplug it from the main control box, it will resume working/show flashing or stable green lights, but a day or two later it will return to red status. The other box seems okay. I am unable to connect to an Unleashed Network through the app in order to troubleshoot. Of note, I recently upgraded to a new modem/router combo - but as mentioned, one of the boxes still works as expected.

[Imran_ruckus]

Hi @michael_palzer 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue if it is now stable.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[michael_palzer · Accepted solution]

All looks good as of August 10th - both boxes are displaying flashing green lights! Thank you.

[Imran_ruckus]

Hi @michael_palzer 

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.