Ruckus SW update is making Sonos speaker drop

[Satishk4]

Hi, I tried all steps but unable to log into Ruckus AP. I have 1 Ruckus Switch and 2 Ruckus APs. I disconnected one AP and Reset the other AP by pressing the RESET button with a pin in AP box. After it came back on still unable to log into AP's IP. I have Single Sign On for Ruckus but that login credential don't work on AP's IP log in screen. KINDLY UNDERSTAND I HAVE TRIED ALL AVENUES AND FOLLOWED EVERY STEP IN LAST ONE MONTH. PLEASE DONT GIVE ME ANOTHER STEP TP TRY FACTORY RESET. IT JUST DOESN'T WORK. I need a technician from RUCKUS as its your product and Lennar asked to get help from RUCKUS.