RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
06-21-2025 06:42 PM
Hi, I tried all steps but unable to log into Ruckus AP. I have 1 Ruckus Switch and 2 Ruckus APs. I disconnected one AP and Reset the other AP by pressing the RESET button with a pin in AP box. After it came back on still unable to log into AP's IP. I have Single Sign On for Ruckus but that login credential don't work on AP's IP log in screen. KINDLY UNDERSTAND I HAVE TRIED ALL AVENUES AND FOLLOWED EVERY STEP IN LAST ONE MONTH. PLEASE DONT GIVE ME ANOTHER STEP TP TRY FACTORY RESET. IT JUST DOESN'T WORK. I need a technician from RUCKUS as its your product and Lennar asked to get help from RUCKUS.
