RUCKUS R510 Access Point (AP) keep dropping or Not working

[vasokan21]

I’ve gone through the instructions provided, but I’m facing significant challenges. I only have a MacBook with me, and the instructions seem outdated. Do you expect me to purchase a new Windows laptop just to follow them? The video you’ve shared is over 4 years old and references a different macOS version, which doesn’t align with the current macOS 18.2. How do you expect this to work in the current environment?

Why does this process have to be so complicated? RUCKUS advertises a lifetime warranty, but I’m struggling to see where that warranty coverage comes into play here. Where is the support for warranty repairs or issue resolution? Simply posting instructions doesn’t seem to address the problem effectively.

This has been a frustrating experience, and I’d appreciate a more practical solution to resolve the issue.